Ampersand Fullzip in Navy
Size Guide: This fabric has lots of stretch. We recommend staying with your true size or sizing down for a more fitted look.
- Kristine wears the XS
- Carrie wears the Medium
ALL RETURNS are for store credit only.
For shipped orders - all returns must be made within 2 weeks of receipt of product
For local pickup orders - all returns must be made within 2 weeks of order
Items that are considered FINAL SALE and not eligible for return are:
Items purchased on a sale or promotional price (this includes items from our SALE section)
Undergarments such as bralettes
Hats, headbands, or beanies
If you send back an item that is not eligible for return then you are responsible to pay for return shipping back to you. We will NOT issue store credit on ineligible items.
To return items that ARE eligible for return
Product must be unworn and unwashed with tags still attached. Item must be free of perfume, cigarette smoke, or stains.
Return shipping is the responsibility of the customer and original shipping fees are non-refundable. We recommend you use a Canada Post and a tracked shipping method for your return as packages lost in transit are out of our control. You can also drop your return off at one of our pickup locations.
All items are thoroughly inspected before shipping but in the event that an item is damaged or defective upon receipt we must be contacted within 3 days of receiving the product in order to receive a full refund. Lavender & Lace Boutique will be responsible for all costs associated with replacing and returning the item if the item is damaged or defective. Damages caused by removing hang tags will not be accepted.
We do not offer traditional exchanges. Any items that are sent back are processed as returns. You are more than welcome to send in any items that do not fit, wait for your store credit, and then purchase the correct size with your store credit, but please be aware that many of our items sell our quickly, so there is a chance your correct size will be gone before we receive and process your return.
As of May 1, 2019 any orders that are cancelled once they've been placed will be refunded as store credit. Cancellations will no longer be refunded to the original method of payment. Once orders have been processed in the warehouse they can no longer be cancelled.
If you are not happy with any of your purchases from us for a different reason please send us an email and we will work with you to rectify the situation.
Please click HERE to begin the return process
Shipping within Canada
We offer flat rate shipping of $10 anywhere in Canada. Shipping is free for all orders over $100 within Alberta and free for orders over $125 everywhere else in Canada. (Free shipping amounts are before tax)
Shipping to the U.S.
We offer flat rate shipping of $15 anywhere in the U.S. Extra charges may apply to Hawaii and Alaska.
We have local pickup available at our warehouse in Sherwood Park. Choose the Local Pickup - Sherwood Park option at checkout and we will email you within 2-3 business days to let you know your order is ready for pickup. Pickup at this location is available:
If we haven't shipped your order yet and you want to add something else to your order us the MERGE Shipping option at checkout! This code CANNOT be used for the original order. **Original shipping cost will not be refunded** We do not combine orders to reach free shipping - shipping must be paid or free shipping must be reached on the initial orderEmail us for shipping rates outside of Canada and the U.S.