If there is enough demand - yes - but we we typically don't. We like to keep bringing in new styles and colours rather than constantly restocking old ones. We do recommend signing up for a restock on the item page so that we can see what is in high demand. This also will ensure you get a notification in the event of a return.
If you have an issue with an item you received such as a damage/stain/tear please send us an email within 3 days of receiving your order with a photo and your order number and we will get back to you.
IncAs long as your item was a regular priced item and a coupon code 15% or higher wasn’t used you can start your return here.
You can do either – we accept in person returns at our Sherwood Park Warehouse location! Once you complete the return form you will receive instructions for both methods of return.
Yes! Most of our items fit true to size. We also put sizing descriptions on all of our items to let you know if you need to size up or down.
You can find our model stats on our size chart page here
We don’t – we are online only. But we do plan to host occasional shopping evenings at our Sherwood Park warehouse. Follow our Facebook Page for the most up to date details!
Flat rate shipping Canada wide is $10. We do offer free shipping over $100 in Alberta and over $125 in the rest of Canada.
We also ship to the US and shipping is $15 flat rate.
You absolutely can! We have a pickup location at our Sherwood Park Warehouse. Once your order is ready to pickup we will send you an email with directions and pickup instructions.
Yes! Just message us right away to let us know you want to hold your order. When you place your next order select “Merge Shipping” as your shipping option. Please note you MUST pay for shipping or qualify for free shipping on your first order and we do not refund the original shipping fee if your combined orders reach free shipping.
If delivery is refused by the recipient or the package is unclaimed for any reason, the order will not be refunded unless the package is returned to us. If/when the package does to return to our warehouse, the order will be refunded in the form of store credit less the shipping costs.
Pilling is actually more common than people may realize and is not always a sign of poor quality or cheap fabric. On the contrary, cheaper fabrics are often mixed with low quality materials. While this may reduce pilling, it lowers the quality of the over all item and limits breathability.
High quality material contains natural fibers that begin to rub together in high friction areas, such as under your arms, and the pill begins to form. In the fashion world, this is an expected occurrence and not seen as unsightly, but rather is seen as something that happens when natural materials (cotton) are manufactured and used in clothing. If the pilling bothers you, there are many products available to help reduce pilling after wear. On our end, we aren't bothered by pilling and love that it represents a high quality fabric blend.